Testimonials for Cutts of Campden
Mr P - Moreton in Marsh - 04/01/2018 - SERVICE CUSTOMER
Very satisfied. No complaints. Will probably go to Cutts for my next car.
Mr P - Evesham - 18/12/2017 - SERVICE CUSTOMER
The politeness of staff car washed etc after service and phone call to say car was ready.
Mrs W - Toddington - 14/12/2017 - SERVICE CUSTOMER
The loan car asked for was ready and waiting for us. The staff had all paperwork ready and called to tell us when our vehicle service was completed. Our car was valeted and ready for collection when we arrived at the dealership. The staff were helpful and polite.
Mrs B - Evesham - 11/12/2017 - SALES CUSTOMER
Entire experience was very easy. I will definitely take my custom there again in the future.
Mrs D - Chipping Norton - 11/12/2017 - SALES CUSTOMER
Nothing to improve on. Cutts are an excellent garage to deal with. They are friendly and efficient at all times.
Mr M - Alcester - 08/12/2017 - SALES CUSTOMER
The sales staff were all knowledgeable and talked to me and my wife in a terms that we could understand. They took time to ensure we got the car we wanted. The process of taking out the finance felt like it went on and on. I know that most of this is needed to ensure that the deal is correct for the person taking out the loan. Next time I will avoid taking a finance package; it is just not worth the hassle.
Mr T - Badsey - 29/11/2017 - SERVICE CUSTOMER
First class dealers ship go out of their way to meet or surpass my expectations
Mr A - Evesham - 27/11/2017 - SERVICE CUSTOMER
They are always very helpful and understand what the customer expects
Mrs C - Cheltenham - 27/11/2017 - SERVICE CUSTOMER
Everything as always. No need for improvement always excellent service!
Mr F - Chipping Norton - 15/11/2017 - SALES CUSTOMER
Very good sales person who knew the Ford products well. Treated as a valued customer although never used them before. Longer than anticipated delay in getting new car
Miss M - Moreton-in-Marsh - 06/11/2017 - SALES CUSTOMER
I was never pressurised in to buying the Ecosport, everything was explained to me about the car and the finance that was available, and printed out quotes were given to me which backed up the information I was given. I had a good test drive and was under no pressure of how long I went on the test drive or where so I could get a good feel of the car. On purchase of the car again the finance position, deposit etc were all again clearly explained to me, again no pressure that I had to go ahead with the purchase. On collecting the car Julian Annis again went clearly through the workings of the car and never once got patronising when I was a bit "dim" over some of the workings of the vehicle and he set up my hands free too, reiterating that they Cutts were only a phone call away if I had any issues! Improvement - bunch of flowers on collection - no, not really just joking!!
Mr. A - Evesham - 30/10/2017 - SERVICE CUSTOMER
the whole experience was top notch .. from ringing to book car in, having it done on the day and time I wanted to .. the pre-booking call .. the day I dropped it off .. collecting it on the time I wanted to .. and the follow up call a few days after was all spot on ...
Mr L - Pershore - 25/10/2017 - SALES CUSTOMER
5 star service
Miss C - Broadway - 23/10/2017 - SALES CUSTOMER
I was not pressured into anything I didn't want. Everything was explained in detail.
Mrs L - Warwick - 17/10/2017 - SALES CUSTOMER
Very apologetic, understood my concerns excepted it was not up to their usual standard.
Mrs J - Warwick - 16/10/2017 - SALES CUSTOMER
Everything excellent. A very pleasant Company to deal with and all staff very friendly.
Mrs C - Leicester - 12/10/2017 - SERVICE CUSTOMER
Whole experience was brilliant
Mr W - Mickleton - 09/10/2017 - SERVICE CUSTOMER
All went very well. But people do say that if you go to dealer for your service it will cost more than if you go to a garage or service man. But would it be done as well?! Very good to have a free MOT as I bought the vehicle from you. The car is excellent.
Mr F - Shipston-On-Stour - 09/10/2017 - SERVICE CUSTOMER
Friendly staff. Able to use a courtesy car. Appreciate staff experience.
Mrs G - Moreton in Marsh - 04/10/2017 - SERVICE CUSTOMER
Only positives - friendly, helpful staff. I trust them.
Mrs W - Evesham - 26/09/2017 - SERVICE CUSTOMER
Nice friendly greeting, dropping off vehicle was made very easy, kept in contact with during the day, vehicle ready on time, vehicle cleaned inside and out and invoice ready on collection, great service.
Mr H - Shipston-On-Stour - 25/09/2017 - SERVICE CUSTOMER
Very friendly service and easy selection of vehicle meeting my requirements.
Mrs T - Chipping Campden - 18/09/2017 - SERVICE CUSTOMER
They are a well knit team who provide first class service in every area.
Mr K - Evesham - 18/09/2017 - SERVICE CUSTOMER
Cutts are brilliant! They collected and returned my car and explained everything fully. They are always helpful and friendly. Nobody does it better.
Mrs G - Warwick - 14/09/2017 - SALES CUSTOMER
The overall experience at Cutts was excellent. The hand over was done with care and attention. The after sales service is second to none. I had a query about the (unusual) sound of the engine after hitting a ridge at the side of the road and they actually took my car out to listen to it to make sure nothing was wrong as well as a visual check. Will recommend them to anyone thinking of buying Ford.
Mrs H - Shipston-On-Stour - 14/09/2017 - SALES CUSTOMER
The whole procedure went very well. There was no heavy sales talk. Every aspect was clearly explained and pleasantly handled.
Mr T - Moreton-in-Marsh - 16/08/2017 - SERVICE CUSTOMER
Very good service. Informed and discussed issues. Very pleased with service
Mr S - Shipston-On-Stour - 15/08/2017 - SALES CUSTOMER
Salesmans help in model selection
Mr P - Evesham - 10/08/2017 - SERVICE CUSTOMER
servicing always done well, I was told on the last service that the ford support cover wasn't available,the manager could be more helpful because infact It is still offered.
Mr M - Stratford-Upon-Avon - 07/08/2017 - SERVICE CUSTOMER
All ways good at Cutts
Mrs S - Warwick - 31/07/2017 - SERVICE CUSTOMER
Quick response after Fords had contacted them.
Mr A - Stratford-Upon-Avon - 29/07/2017 - SALES CUSTOMER
All staff were very helpful. The availability of the car we wanted could have been improved by ford
Mrs H - Broadway - 26/07/2017 - SALES CUSTOMER
Dan was not pushy he offered a considerate and well informed service.
Miss B - Banbury - 24/07/2017 - SERVICE CUSTOMER
There is nothing as I always experience first class service
Mrs A - Evesham - 18/07/2017 - SERVICE CUSTOMER
They delivered on their promises and as ever were very professional and friendly
Miss S - Leicester - 30/06/2017 - SALES CUSTOMER
My sales advisor, Dan Goodall, has gone above and beyond. He explained everything very thoroughly and didn't rush me into making a decision. He is very personable and professional. I have since contacted the dealership with a little query and got an immediate response from Dan. It's great to know that Cutts will support me throughout the duration of my contract and not just the initial purchasing stage. It's refreshing to find a dealership who can be relied upon and who values their customers
Mrs A - Evesham - 29/06/2017 - SALES CUSTOMER
They are always very careful to explain the finance product thoroughly and ensure I am aware of my commitment. No improvement required
Mrs G - Lingfield - 20/06/2017 - SALES CUSTOMER
The process of choosing a new car was so easy; I rang with my non-negotiables and just a couple of phone calls later the same day I'd bought my new car. It is always so easy and pleasant to deal with Julian and his colleagues and I completely trust that they always work hard to find the best deal for me so I don't need to go elsewhere
Mr B - Mickleton - 08/06/2017 - SERVICE CUSTOMER
car completed on time as agrred
Miss S - Emsworth - 08/06/2017 - SERVICE CUSTOMER
Very friendly, polite representatives dealing with my car purchase - no improvements just keep up the good work!
Mr P - Shipston-On-Stour - 30/05/2017 - SALES CUSTOMER
We had good service before from and although looked at other garages chose Cutts because we knew we would be looked after at every turn by Ashley. He explained everything and helped us get the best deal to suit our needs.
Mr M - Broadway - 26/05/2017 - SALES CUSTOMER
The dealer was proactive and helpful. He listened to by requirements and found a vehicle that matched them. He was also very thorough in explaining the processes involved, the financing package and how the car worked. I felt that all the options were considered and I was able to pick the correct ones. All in all a very good customer experience. The car is very nice too!
Mr S - Evesham - 18/05/2017 - SALES CUSTOMER
Good explanation of the new ST Line model and the ford options deal.
Mr S - Evesham - 16/05/2017 - SERVICE CUSTOMER
Service is first class with no problems
Mr R - Warwick - 12/05/2017 - SERVICE CUSTOMER
No problems at all
Mr T - Cheltenham - 11/05/2017 - SERVICE CUSTOMER
Ability to book car in within a few days notice on a day convenient to me. No improvements needed.
Miss W - Shipston-On-Stour - 08/05/2017 - SERVICE CUSTOMER
Cutts arranged for my car to be collected and returned as I have a bad back at the moment and couldn't get moving first thing to get the car to them. I really dislike the fact that it's no longer possible to see what is being done at each service in the handbook (the handbook for my previous Ford said exactly what was done at each service). This is not a criticism of Cutts but of Ford's practice.
Mrs N - Shipston-On-Stour - 04/05/2017 - SERVICE CUSTOMER
Fitted in to suit me. Ready on time. All very good.
Mr F - Rugby - 04/05/2017 - SERVICE CUSTOMER
Completely satisfied. Everything was on time. Loan car provided [in very good condition.] Everything explained. A faulty tyre was found and replaced within the promised time scale. Great service. Best service experience ever.
Mr W - Hinckley - 01/05/2017 - SALES CUSTOMER
Dan was brilliant with his communication and kept me informed every step of the way
Mr A - Evesham - 24/04/2017 - SALES CUSTOMER
This Ford dealership is truly a well run family business, a lot different to some of your larger dealerships which have an aloof attitude and often staffed by shiny suited pointed shoe staff who really don't care.
Mr C - Cheltenham - 09/03/2017 - SALES CUSTOMER
Great customer service and updates throughout sales process. Ashley was very receptive of our requirements and timeframe for delivery. In our experience we never felt a pushy sales technique, a breath of fresh air in the car sales business!
Mrs C - Chipping Campden - 08/03/2017 - SALES CUSTOMER
My Family have been buying their cars and having them serviced at Cutts Of Campden for over 30 years. Why ? Because they are Good !!
Miss J - Cheltenham - 04/03/2017 - SALES CUSTOMER
Everything went really well. I am so pleased with everything. Nothing to improve.
Mrs B - Cheltenham - 24/02/2017 - SALES CUSTOMER
The sales team are extremely knowledgable and very helpful.
Mr A - Lutterworth - 23/02/2017 - SALES CUSTOMER
Excellent experience, hence keep coming back and recommend
Mr W - Cheltenham - 31/01/2017 - SALES CUSTOMER
Everything was explained in plain English. We were allowed plenty of time to consider our purchase and did not feel under pressure to complete. All the staff we came in contact with were helpful and friendly
Mr S - Stratford-Upon-Avon - 30/01/2017 - SALES CUSTOMER
This is my first PCP agreement for a car and Dan provided a lot of detail regarding the payment plan and how it all worked.
Mrs M - Stratford-Upon-Avon - 26/01/2017 - SERVICE CUSTOMER
Julian and all the team are excellent.